iFlytek Al Virtual Human Intelligent Interaction Machine

This intelligent service terminal, designed for public services including government services, finance, culture and tourism, and commerce, leverages highly humanized interaction capabilities and 24/7 operation features, creating a more intelligent and human-centered experience for users in urban public services.

The device features a hardware-software integrated architecture, where the virtual human avatar enables "face-to-face" multimodal natural interaction through speech recognition, image perception and natural language understanding, ensuring users receive real-time responses. The device can replace a large volume of repetitive consultation work, alleviating customer service pressure and enhancing operational efficiency, with significant advantages especially during nighttime or peak hours. Powered by iFLYTEK's Spark Cognitive Model, it boasts knowledge reserves and rapid response capabilities far exceeding humans with an extremely low rate of errors. Additionally, it supports multi-turn conversations, emotional modeling and professional Q&A, delivering a consistent and reliable experience for public services.