CitiFix

CitiFix is an innovative mobile and web application designed to enhance urban living by streamlining the reporting and resolution of city infrastructure issues. The project emerged from the collective experiences of the design team, who encountered various urban challenges like damaged streetlights and leaking water pipes in their communities. CitiFix seeks to address such everyday problems by empowering citizens to participate actively in improving their neighborhoods, ensuring smoother communication and task management for city officials and field teams.



The core concept behind CitiFix is to simplify the reporting process for citizens while optimizing issue resolution for city governments and utility companies. Users can report issues like potholes or malfunctioning streetlights in just a few taps using features like geotagging and photo uploads for accurate and detailed submissions. The app employs AI to prioritize issues based on severity and location, ensuring critical problems are resolved promptly, saving time and resources.



Field teams benefit from augmented reality (AR) tools that provide real-time diagnostics, enabling efficient problem-solving on-site. The platform also supports transparency and community engagement by offering real-time updates on report statuses, fostering trust and collaboration between the public and local governments.



CitiFix stands out for its user-centered design and sustainable impact. By encouraging citizen involvement and leveraging modern technology, the app promotes smarter resource allocation and reduces the environmental impact of inefficient urban management. The project also holds the potential for scalability, with the ability to adapt to the specific needs of various cities and regions, creating a universal framework for improved urban infrastructure management.



CitiFix has been recognized for its innovative approach and its alignment with global goals like sustainable urban development. It represents a forward-thinking solution to common urban challenges, aiming to transform cities into smarter, safer, and more livable spaces. Through its collaborative and impactful design, CitiFix redefines how cities address and resolve infrastructure concerns, making it a vital tool for the future of urban management.