2025 | Professional

MUSE Design Awards Silver Winner

QIAOCANG AI Business Agent

Entrant Company

Baidu.com Times Technology (Beijing) Co., Ltd.

Category

Product Design - UX / UI / IxD

Client's Name

Baidu.com Times Technology (Beijing) Co., Ltd.

Country / Region

China

Qiaocang's intelligent agent platform focuses on marketing services, offering nationwide businesses—especially small and micro businesses—solutions for fast-changing industry knowledge, time limitations, and geographic constraints. With Qiaocang, merchants can easily build an intelligent agent without needing in-depth AI knowledge, enabling them to provide high-quality service to users anytime and anywhere.



The Qiaocang platform stands out for its simple configuration and end-to-end support. Based on Baidu's Wenxin model, merchants need only input a sentence or upload a link to establish the agent's core business knowledge, with the system automatically parsing specific business information. Qiaocang covers the entire lifecycle of agent development, from initial setup to advanced performance, guiding merchants through four stages: initial cognition with identity setup, enrichment with knowledge resources, refinement through dialogue optimization, and sustained growth through rewards, encouraging long-term engagement. This comprehensive, phased training is a unique advantage of Qiaocang's platform.

Credits

Shi Yujie
Shi Shuang
Zhang Lihong
Zheng Ying
Yang Lun
Li Jun
Jiang Yiran
Jia Hongjie
Wang Xinxin
Quan Guoqing
He Zichuan
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