2025 | Professional

MUSE Design Awards Gold Winner

E-commerce Account Hierarchical Security Management System

Entrant Company

Fujian Zixun Information Technology Co., Ltd. - Du Yusheng​

Category

Conceptual Design - Technology

Client's Name

Country / Region

China

E-commerce Account Hierarchical Security Management System is designed to address the operational and compliance challenges faced by cross-border e-commerce enterprises amid rapid industry growth. It mitigates risks such as unclear permission boundaries, information leakage during multi-role collaboration, and inconsistencies in regional compliance requirements. By integrating hierarchical permission control logic with intelligent security protection technology, the system provides a tailored account security management solution for multi-role, multi-platform environments. It enables precise control over account operations at different levels while helping enterprises flexibly comply with global data security regulations.
At its core, the system refines hierarchical control and enhances intelligent protection. Through a dynamic permission hierarchy, accounts are categorized into administrator, operation, finance, and customer service levels, each with differentiated access rights. For example, administrators manage full-platform configurations, while customer service personnel can only view inquiries. This prevents unauthorized operations at the source.
An intelligent behavior monitoring module collects and analyzes operational data such as activity content, duration, and login devices. By combining this information with preset risk models, it identifies abnormal behaviors—such as unauthorized data access or multi-device logins during unusual hours—and triggers early warnings. Risky actions are intercepted through SMS verification or backend approval, effectively reducing security incidents.
To support diverse enterprise needs, the system emphasizes compatibility and scalability, integrating seamlessly with major platforms like Amazon, Shopify, and Wish. Service providers can configure hierarchical rules for each client, view operation logs and risk alerts in real time, and flexibly customize permission templates to suit specific business scenarios.
The system supports desktop, mobile, and tablet terminals, ensuring secure account access anytime, anywhere. It also includes a multi-dimensional compliance adaptation and audit mechanism, maintaining tamper-proof logs for full traceability. With built-in adaptation to regulations such as GDPR, CCPA, PDPA, and China’s PIPL, it automatically detects compliance risks and issues targeted adjustment recommendations.
By combining hierarchical control, intelligent protection, and compliance assurance, the system empowers service providers and enterprises to enhance account security, reduce compliance costs, and achieve stable cross-border business growth.

Credits

Chief Designer
Du Yusheng​
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