2026 | Professional

MUSE Design Awards Silver Winner

PawPath

Entrant

PawPath

Category

Product Design - UX / UI / IxD

Client's Name

-

Country / Region

United States

About The Entry

Every year, millions of animals are adopted from shelters worldwide. Most never hear from the shelter again.

Post-adoption follow-up is manual, inconsistent, and dependent on whether someone has time. Between 10 and 20% of adopted animals are returned within six months — the highest rates in the first 30 days. When returned, an animal doesn't just lose a home. They lose trust, stability, and often their chance at a second one.

PawPath was designed for everything that comes after adoption day.

The platform connects shelter staff and adopters through a structured post-adoption monitoring workflow. Every adopted animal maintains a living profile that never closes. Pre-scheduled check-ins trigger automatically across five milestones in the first six months. A real-time dashboard surfaces flagged cases, declining scores, and overdue check-ins — enabling staff to intervene before neglect takes hold. Cases are escalated, assigned, and tracked to resolution. Every return is documented and learned from.

On the adopter side, the experience is designed to feel supported rather than monitored. A simple check-in flow allows adopters to share photos, videos, and wellbeing updates on a scheduled timeline. Direct shelter messaging provides professional guidance at any time. A community feature connects adopters with others who understand the journey. A trust score rewards engagement and opens doors to future adoptions.

An animal's life doesn't end at adoption. It begins there. PawPath was built to protect that life — every check-in, every intervention, every day after the shelter door closes.

This is post-adoption care, reimagined.

Featured Media

Credits

Product Designer
Yichun Liu
UX Designer
Bowen Wei
Visual Designer
Mengwen Yu
Engineer
Lisha Chen
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