2026 | Professional

MUSE Design Awards Silver Winner

Clariva — Real-Time Sales Coaching Intelligence

Entrant

Yizhuo Zhang

Category

Conceptual Design - Artificial Intelligence (AI)

Client's Name

-

Country / Region

United States

About The Entry

Sales reps face one of the most demanding jobs in any organization. Every live call requires instant recall, emotional intelligence, quick objection handling, and confident closing, all while managing the pressure of a real conversation. Most coaching happens after the fact, long after the moment to improve has passed.

Clariva is a mobile-first AI sales coaching platform that delivers real-time guidance directly inside the live call, surfacing the right response at exactly the right moment. Its core belief is simple: AI should create meaningful, tangible impact for every person working on the front lines, not just those with access to expensive coaches or elite training programs. Clariva is a statement about design equity, that the people who do the hardest, most human work deserve tools built to the highest standard.

The product is built around three core experiences. The live call assistant gives reps a heads-up display of AI coaching cards that appear contextually as the conversation unfolds, designed for one-thumb dismissal and fast-glance readability so attention stays on the client. Every call becomes personalized analytics, coaching insights, and AI-curated skill development. The rewards system gamifies consistent engagement through XP progression, achievement badges, and team leaderboards, keeping motivation high without being condescending.

Technology and design, when done with intention, can level the playing field. Clariva was built on that conviction, giving every sales rep, regardless of experience or background, access to the kind of real-time support that was once reserved for the top performers.

Clariva treats sales reps as professionals who deserve tools built to the same standard as the products they sell.

Credits

Yizhuo Zhang
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