XIAOMU – Intelligent Pharmacy Service Robot

XIAOMU enables 24/7 professional pharmaceutical services for community pharmacies through an integrated human–robot collaboration system that redefines the role of intelligent robots in primary healthcare. Addressing challenges such as staffing instability, limited nighttime service, pharmacist shortages, and increasingly stringent regulatory requirements, it integrates consultation, medication selection, prescription review, payment, dispensing, and packaging into a seamless service journey. By automating repetitive tasks such as dispensing, sorting, and packaging, XIAOMU frees pharmacists from routine labor, allowing them to focus on prescription verification and professional medication guidance while creating a complementary partnership between humans and intelligent machines.