2025 | Professional

MUSE Design Awards Gold Winner

ICare

Entrant Company

Ulster College at Shaanxi University of Science & Technology

Category

Product Design - UX / UI / IxD

Client's Name

Country / Region

China

This comprehensive intelligent emotional support system is designed to provide holistic emotional support and health management for individuals following high-risk behaviors and for those living with HIV. Leveraging advanced AI technology, this system offers personalized chat experiences to help users feel supported and less alone during the self-testing period, alleviating anxiety and fear.



We’ve moved away from traditional, complex paper instructions, replacing them with animated hand-guided demonstrations to illustrate the correct use of HIV self-test kits, making the process clear and straightforward and significantly enhancing user experience. For confirmed patients, our system provides intelligent medication management, ensuring timely and accurate dosing to improve treatment outcomes. Through a scientific education module, the system strengthens users’ awareness of disease prevention, reduces societal stigma, and promotes a more inclusive environment. Additionally, a secure and private online platform enables patients to share experiences and support one another as they navigate life’s challenges together.



The system incorporates AI-driven voice dialogues and interactive games to deliver holistic emotional care, effectively addressing negative emotions that may arise before and after testing. With a simple and intuitive interface, the platform ensures accessibility for users of all ages, making services easy to navigate. Strict adherence to relevant legal and regulatory standards guarantees user information security, allowing users to engage with confidence and peace of mind.



icare is not only focused on addressing practical needs but also dedicated to delivering warmth and hope through technological innovation, so every user feels supported and cared for by society. We believe that with these efforts, we can make a positive impact on the lives of people living with HIV and contribute meaningfully to the advancement of public health.

Credits

Shiqi Gui
Heqi Yang
Yaoyao Yin
Yuchen Dong
Zimu Ji
Hanjin Hao
Manman Li
Jing Liu
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